Privacy Policy

This policy applies to the website: https://residences-quebec.ca/en

Last Updated: October 13, 2023

Respecting your privacy is of the utmost importance to Conseils Hébergement Résidences Québec Inc., the entity responsible for this website. This privacy policy aims to inform you about:

1. How your personal information is collected and processed. Personal information includes any data that can identify you. This may include your first and last name, age, postal address, email address, location, or IP address;
2. Your rights concerning this information;
3. Who is responsible for processing the collected and processed personal information;
4. To whom this information is shared;
5. Possibly, the site's policy regarding cookies.

This privacy policy complements the General Terms and Conditions, which you can review at the following address: https://residences-quebec.ca/en/legal

1. Collection of Personal Information

We collect the following personal information:

• Name
• First Name
• Email Address
• Telephone/Fax Number

The personal information we collect is obtained through the collection methods described below, in the sections "Forms and Methods of Collection" and subsequent sections.

2. Forms and Methods of Collection

Your personal information is collected through the following methods:

• Website Registration Form

We use the collected information for the following purposes:

• Contact

3. Interactivity

Your personal information is also collected through interactions that may occur between you and our website. This information is collected through the following means:

• Correspondence

We use the collected information for the following purposes:

• Contact

4. Log Files and Cookies

We gather certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation, and improve the service for your convenience.

a) Description of cookies used by the site

These mainly include the following information:

• IP Address
• Visited Pages and Requests

The use of such files helps us achieve the following objectives:

• Statistical Studies

While browsing the site, third-party cookies may be stored. These are primarily from the following third parties:

• Google

Additionally, the site incorporates social media buttons that allow you to share your activity on the site. Therefore, cookies from these social networks may be stored on your computer when using these features.

These sites have their own privacy policies and terms of use, which may differ from our site. We encourage you to review the privacy policies and terms of use of these sites.

b) Opting out of cookie use on the site

You can opt out of storing these cookies by configuring your web browser.

If you decide to disable cookies, you can still continue browsing the site. However, any site malfunction caused by this action cannot be attributed to us.

5. Sharing of Personal Information

We are committed to not selling or generally marketing the collected personal information to third parties. However, we may share this information with third parties for the following reasons:

• Partnership

If you do not wish for your personal information to be shared with third parties, you can object to it at the time of collection or at any time afterward, as mentioned in the "Right to Object and Withdrawal" section.

6. Duration of Personal Information Retention

The personal information processing controller will retain all the personal information collected in their computer systems for a reasonable duration, for the purpose of the communication.

7. Hosting of Personal Information

The information we collect and process is exclusively hosted and processed in Canada.

8. Personal Information Processing Controller

a) Personal Information Processing Controller

The personal information processing controller is Geneviève Poirier. You can contact them as follows:

The responsible person can be reached by email at info@residences-quebec.ca

The personal information processing controller is responsible for determining the purposes and means of processing personal information

b) Obligations of the Personal Information Processing Controller

The personal information processing controller commits to protecting the collected personal information, not transmitting it to third parties without informing you, and respecting the purposes for which this information was collected.

Furthermore, the personal information processing controller commits to informing you by any means in case of rectification or deletion of personal information, unless it entails disproportionate formalities, costs, or procedures for them. In the event the integrity, confidentiality, or security of your personal information is compromised, the personal information processing controller pledges to inform you.

9. Right to Object and Withdrawal

You have the right to object to the processing of your personal information on the site ("right to object"). You also have the right to request the removal of your personal information, for example, from a mailing list ("right to withdrawal").

To object to the processing of your personal information or request the removal of your personal information, you must follow the procedure below:

The responsible person can be reached by email at info@residences-quebec.ca

10. Right of Access, Rectification, and Deletion

You can access, update, modify, or request the deletion of information about you by following the procedure outlined below:

The responsible person can be reached by email at info@residences-quebec.ca

If you have one, you have the right to request the deletion of your personal space by following the procedure below:

The responsible person can be reached by email at info@residences-quebec.ca

11. Security

The personal information we collect is kept in a secure environment. Those working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we employ the following measures:

• SSL Protocol (Secure Sockets Layer)
• Access Management - Authorized Person
• Username/Password

We commit to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal information.

12. Privacy Policy Amendment Conditions

This privacy policy can be accessed at any time at the following address: https://residences-quebec.ca/en/legal

We reserve the right to modify it to ensure compliance with current law. Therefore, you are encouraged to regularly check this privacy policy for the latest changes.

13. Acceptance of Privacy Policy

By browsing the site, you acknowledge that you have read and understood this privacy policy and accept its terms, especially regarding the collection and processing of your personal information and the use of cookies.

14. Legislation

We are committed to complying with the legislative provisions in:

• Private Sector Privacy Act, RLRQ c P-39.1; and/or
• Personal Information Protection and Electronic Documents Act, LC 2000, c 5.