Choosing a senior’s residence that will ensure your wellbeing or the wellbeing of a loved one is an important decision that merits particular care. This transition can be a difficult step in a sensitive situation but it can be made easier with the help of a housing counsellor. This service is particularly helpful for the senior and his/her loved ones.
Résidences Québec’s Advisory Services
Since January 2015, Résidences Québec provides guidance to families looking for a residence that suits the needs of those with a loss of autonomy.
The Role of Housing Counsellors
Housing counsellors accompany seniors and their families through the process of finding accommodations that will meet the degree of care they need within the network of private residences certified by the ministère de la Santé et des Services sociaux.
Housing counsellors will evaluate the needs of seniors according to their psychosocial, physical, cognitive and functional abilities. Seniors and their families can rely on the housing counsellor’s guidance while visiting residences and throughout the process of choosing the right accommodation:

  •  One-on-one meeting in the home, at the hospital or rehabilitation centre in order to evaluate the needs of the senior.
  • Conduct research and make recommendations of certified residences.
  • Assistance while visiting residences chosen by you (semi-autonomous or non-autonomous, CHSLD, Alzheimer’s, etc.).
  • Information concerning financial aid, government tax credits, etc.
  • Support up until admittance to the residence and assistance with terminating a lease.

Contacting a Housing Counsellor

The services provided by housing counsellors are offered for FREE because housing counsellors are paid through the Private Residences Network of Quebec.

To get in touch with a housing counsellor, call toll-free at: 1 844 422-2555.

Need help?

Contact a residence advisor to help you in your search for a residence

Service free of charge for beneficiaries
Member of ACHQ

Need help?

Contact a qualified residence advisor for help with your search and accompany you until the signing of your lease for FREE.

Our assistance service for the elderly is FREE*

844 422-2555

* Our residence advisors are paid by the network of private residences in Quebec certified by the Ministry of Health and Social Services.

Need help finding a retirement home?

Call us at 1 844-422-2555